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We recommend booking at least 1-2 weeks in advance to ensure availability, especially for weekend appointments or popular treatments. However, we often have same-day availability for certain services.

Your first visit will begin with a consultation to understand your needs and preferences. We'll explain the treatment process, answer any questions, and ensure you're completely comfortable before beginning your spa experience.

We require at least 24 hours notice for cancellations or rescheduling. Cancellations with less than 24 hours notice may be subject to a cancellation fee. We understand that emergencies occur and will work with you when possible.

Yes, we offer gift vouchers for all our services and packages. They make perfect gifts for special occasions and can be purchased by contacting us directly. Gift vouchers are valid for 12 months from the date of purchase.